HLT47315 - Certificate IV in Health Administration - IETS

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Certificate IV in Health Administration

Caring has the gift of making the ordinary, special.
Become a front desk "superstar"

Course Overview

HLT47315 Health administration Course will teach how to gain the skills required to succeed in a supervisory role and guide an effective team throughout their daily tasks. Become irreplaceable and enjoy go-to status with patients, co-workers and doctors, as they rely on you to be assertive and trained in the finer points of medical administration. You will directly influence the function and flow of the business. Realise your potential with our Certificate IV in Health Administration online course!

This qualification is for workers who provide administrative functions in health services where the worker is required to work autonomously or as a senior member of staff in an administrative team.

What new skill set I will gain with the qualification?

  • Understand and apply medical terminology
  • Manage human resources and recruitment
  • Work within a culturally diverse environment
  • Provide customer service excellence
  • Monitor legal and ethical compliance
  • Present research information
  • Communicate effectively with clients
  • Contribute to successful workplace relationships

Minimum Entry Requirements

  • A written application form
  • Over 18 years old at the time of enrolment
  • Successful completion of LLN assessment
  • Identification Documents
  • A Photo ID

Why should I study this course?

The Certificate IV in Health Administration will ready you for a career face-to-face with the vulnerable, the tired and the grateful, transforming your considerable communication skills and naturally developed empathy into work-ready abilities. You will become an essential cog in an efficient machine, ensuring your team have the tools they need to succeed in a client sensitive environment. By the end of this Certificate IV in Health Administration online course, you’ll be an organisation savvy leader, confident in your talents to inspire and motivate a team.

What is the Course Structure?

This course consists of 14 units of competence, 6 units of competence which are core and 8 units of competence which are elective. Students must successfully complete all units to gain their qualification.

Training delivery consists of formal structured training and assessment of the practical application of the theoretical knowledge acquired through the structure training over the duration of the training program.

Minimum 20 hours weekly study which comprises of 12 hours of classroom based study & 8 hours of home study


Fulltime: 35 Weeks
Part Time: Up to 2 years


This course can be delivered in number of ways, please contact IETS to discuss your preferences.


Contact us for more information


15 Units of Competency

Career Choices

  • Administration Supervisor
  • Medical Records Section Leader
  • Senior Clinical Coder
  • Senior Clerk
  • Team Leader for Clinical Services
  • Executive Assistant
  • Ward Clerk

What Units am I gaining knowledge in?

Core Units
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTWHS003 Maintain work health and safety
BSBLDR402 Lead effective workplace relationships
BSBMED301 Interpret and apply medical terminology appropriately
BSBMGT403 Implement continuous improvement
Elective Units
CHCPRP003 Reflect on and improve own professional practice
HLTADM001 Administer and coordinate telehealth services
HLTADM002 Manage telehealth technology
HLTADM003 Facilitate a coordinated approach to client care
HLTADM004 Manage health billing and accounting system
HLTADM005 Produce coded clinical data
HLTADM006 Undertake complex clinical coding
HLTADM007 Complete highly complex clinical coding

Assessment Method

Assessment is based on competency (the ability to demonstrate specific skills) and is undertaken through a combination which may consist of classroom observation, discussion, case studies, role plays & written assignments and the work placement.

Funding Opportunities

Course fees can vary by state and are based on a number of different factors. Please refer to our Funded Courses pages for more information, or call us to discuss the most appropriate funding or payment option for you.

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