Do you believe in changing lives for ever? This entry-level course teaches you how to plan and develop effective care services to meet the immediate needs of clients. As a support worker, caseworker or client contact officer at Certificate III level, you’ll provide day-to-day assistance with entitlements and benefits. Your emotional and practical support will have positive outcomes for your clients.
Community Workers work with or for the benefit of the community and help ensure that the social and community fabric supports individuals and groups in the community.
This certificate III level is appropriate for support workers, case workers and client contact officers and generally, these positions:
- Have direct contact with clients
- Identify presenting needs
- Refer to appropriate service and support
Minimum Entry Requirements
- A written application form
- Over 18 years old at the time of enrolment
- Successful completion of Year 11 in Australia, or of an equivalent overseas qualification
- Successful completion of LLN assessment
- Identification Documents
- A Photo ID
Why should I study this course?
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
As a Community Services Worker you are employed in a job where you can empower groups in your community. This role is a rewarding job and a great way to give back to your community by making a difference in people’s everyday lives.
What is the Course Structure?
This course consists of 12 units, 5 units are core and 7 units are elective. Students must successfully complete all units to gain their qualification.
Training delivery consists of formal structured training and assessment of the practical application of the theoretical knowledge acquired through the structure training over the duration of the training program.
Fulltime: 40 tuition Weeks
Part Time: Up to 2 year
This course can be delivered in number of ways, please contact IETS to discuss your preferences.
Contact us for more information
12 Units of Competency
- Support Worker
- Youth Worker
- Assistant Community worker
- Community Care Worker
- Residential support worker
- Indigenous youth worker
- Recreational Activities Officer
What Units am I gaining knowledge in?
|CHCCCS016||Respond to client needs|
|CHCCOM005||Communicate and work in health or community services|
|CHCDIV001||Work with diverse people|
|HLTWHS002||Follow safe work practices for direct client care|
|HLTWHS006||Manage personal stressors in the work environment|
|CHCADV001||Facilitate the interests and rights of clients|
|CHCAGE001||Facilitate the empowerment of older people|
|CHCCCS015||Provide individualised support|
|CHCCCS019||Recognise and respond to crisis situations|
|CHCCCS023||Support independence and wellbeing|
|CHCCCS005||Conduct individual assessments|
|BSBWOR301||Organise personal work priorities and development|
Assessment is based on competency (the ability to demonstrate specific skills). All assessments are to be submitted electronically unless otherwise stated by your trainer.