Managers of each department must ensure they have the relevant knowledge, skills and attitudes to create innovative strategies that build their company’s competitiveness in the marketplace. The managers need to be able to manage both their own performance and that of their employees. The course is designed to enhance student’s supervisory skills and knowledge. Students develop communication skills, develop foundation knowledge of the principles of customer service, enhance workplace operations, and develop management skills.
You will gain important career skills like:
- Managing Resources
- Developing leadership skills
- Becoming a Team Leader
Minimum Entry Requirements
- A written application form
- Over 18 years old at the time of enrolment
- Successful completion of Year 12 in Australia, or of an equivalent overseas qualification
- Successful completion of LLN assessment
- Identification Documents
- A Photo ID
Why should I study this course?
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
What is the Course Structure?
This course consists of 12 units of competence, 4 units of competence which are core and 8 units of competence which are elective. Students must successfully complete all units to gain their qualification. Training delivery consists of formal structured training and assessment of the practical application of the theoretical knowledge acquired through the structure training over the duration of the training program
Fulltime: 30 tuition weeks
Part Time: up to 2 years
This course can be delivered in number of ways, please contact IETS to discuss your preferences.
Contact us for more information
12 Units of Competency
- Leading Head
- Team Leader
After achieving this qualification candidates may undertake a range of Diploma level qualifications within the BSB Training Package, or other Training Packages.
What Units am I gaining knowledge in?
|BSBLDR401||Communicate effectively as a workplace leader|
|BSBLDR402||Lead effective workplace relationships|
|BSBLDR403||Lead team effectiveness|
|BSBMGT402||Implement operational plan|
|BSBCUS402||Address customer needs|
|BSBFIA402||Report on financial activity|
|BSBINN301||Promote innovation in a team environment|
|BSBWOR404||Develop work priorities|
|BSBMGT403||Implement continuous improvement|
|BSBRSK401||Identify risk and apply risk management process|
|BSBWHS401||Implement and monitor WHS policies, procedures and programs to meet legislative requirements|
|BSBCMM401||Make a presentation|
Assessment is based on competency (the ability to demonstrate specific skills) and is undertaken through a combination which may consist of classroom observation, discussion, case studies, role plays & written assignments and the work placement.
Course fees can vary by state and are based on a number of different factors. Please refer to our Funded Training pages for more information, or call us to discuss the most appropriate funding or payment option for you.